Frequently Asked Questions:
How do I look for a specific product?
By clicking on any of the main Categories on the Home Page, you will be shown all the products relating to that particular category. If you are searching for a particular Brand you can use the ‘Shop by Brand’ function located on the left hand side of the Home page, this will open a drop down box with a list of all the Brands we stock on our site. Alternatively if you are looking for a particular product, you can type in any part of the name of the product into the ‘Search’ box located near the top right of the Home page.
We have tried to design our website to enable it to be as easy to navigate and look around as possible - If you have any problems browsing our site, please contact us, we welcome all of your comments.
How do I make a purchase / place an order?
Simply select which products you wish to purchase by clicking the ‘Buy’ or ‘Add to cart’ button on the product page and this will send it your ‘Cart’
If you wish to buy 2 or more of the same item, you can change the quantity by clicking on ‘View Cart’ button at the top of the page
Do you offer discounts for Bulk / Wholesale orders?
Yes we are always happy to offer the best price for bulk purchases, please contact us with your requirements.
How do I pay for my purchase?
We offer the following payment methods:
Debit & Credit Card – Secure card payments can be made via Paypal - the 'Paypal' link at the checkout will take you through payment process securely. You don’t even need to have a Paypal account to use this facility and above all its FREE and SAFE to use.
Cheque or Postal Order - Please select the 'Cheque' option at checkout, this will also provide you with details of where to send your payment - Please note that goods will be dispatched as soon as payment has cleared - cheques normally take 4 working days to clear
When will I receive my order?
Depending on which delivery option you have selected, your order will normally be delivered within a few working days.
Orders will normally be dispatched within 24 hours of receipt of cleared payment (subject to availability) but please allow a little longer during busy periods (for more information see our 'Delivery & Returns' page)
ABOUT OUR PRODUCTS
Is your stock genuine?
Yes all of the products we sell are 100% genuine and authentic. We do not sell counterfeit goods. We source all of our stock from large, reputable and established UK wholesalers (they supply all the major retail & high street stores too), so you can be assured that everything you buy from us is genuine & authentic.
What is a Tester?
Testers are great value for money and increasingly popular, economical way of buying your favourite product or trying out a new one. They are usually supplied in large volume bottles eg: 75ml / 100ml and are a lot cheaper to buy than the fully packaged retail version. They usually come in a plain box / packaging which may state 'tester' or 'not for sale' and some come with or without the cap, but the bottle & contents are exactly the same as the retail packaged version ~ so why pay more for the fancy packaging ?
What is the difference between Perfume, Edp, Edt & Edc ?
Perfume, also known as Perfume extract, is the most concentrated & smoothest of the four types. Typically made up of a 20-40% concentration it’s the most expensive to buy.
Eau de Parfum - EDP is typically made up of an 8-16% concentration, it’s the most popular type, it will usually fade after four hours, but the base notes can linger for upto 24 hours, perfect if you need an all day scent.
Eau de Toilette - EDT is another very common concentration found in many fragrances. EDT is typically made up of a 4-8% concentration. Some people find that some EDT perfumes last a long while, but generally these are better left for night time use where the scent isn't needed for as long.
Eau de Cologne - EDC isn't commonly found in any fragrances anymore. It doesn't last that long, and is typically only made with a 2-4% concentration.
What is the difference between Edt & After-Shave for Men ?
Eau de Toilette (EDT) has the greatest concentration of fragrance available for men & lasts the longest, up to 5 hours. An EDT is mostly found in a spray
After-Shave or Splash as its commonly known as, is less concentrated but kinder to the skin, making it the most popular choice and lasts for 2 to 3 hours.
Those with very sensitive skin should use After-Shave balms.
If you have any other questions please feel free to Contact Us
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